Shipping & Returns
Shipping Policy
At alienmarts, we aim to deliver unique products to our customers as quickly and efficiently as possible. We offer fast and reliable shipping options that are tailored to meet your needs. Our packaging is designed to ensure that your products arrive in perfect condition. Our shipping costs are competitive and transparent, so you always know what you're paying for. We understand that sometimes things don't go as planned. If for any reason you're not satisfied with your purchase, we offer hassle-free returns and exchanges. Our goal is to provide you with a shopping experience that is stress-free and enjoyable.
Return & Exchange Policy
If you're not satisfied with your purchase, we offer a 15-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer support team and we will guide you through the process. If you receive a defective or damaged product, we offer free exchanges. To be eligible for an exchange, please contact our customer support team within 7 days of receiving the product. We will guide you through the process and ensure that you receive a replacement product as soon as possible. At alienmarts, we value your satisfaction and strive to provide you with the best possible shopping experience. Shop with us today and experience the difference!